Terms and conditions

Το www.shoesplace.gr είναι το ηλεκτρονικό κατάστημα έκθεσης και διάθεσης μέσω του διαδικτύου υποδημάτων της εταιρείας με την επωνυμία «ΑΘΑΝΑΣΙΟΣ ΣΒΩΛΗΣ» (εφεξής «ΕΤΑΙΡΕΙΑ) που εδρεύει στην Κοζάνη, στην οδό Τσιμηνάκη 6, στην Ελλάδα (Α.Φ.Μ. 154714700 – Δ.Ο.Υ. Κοζάνης – Αρ. ΓΕΜΗ 133464636000).

These terms are fully compatible with applicable European and Greek law and users recognize the right of the company to change the provisions of these terms, insofar as they do not relate to its legally binding obligations and without affecting completed situations.

The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.

For us, the customer is our obligation to always be informed and guaranteed. For this reason we inform the customers of our online store about the following issues:

PRIVACY

For any transaction through the online store of shoesplace.gr that concerns product orders, you will be required to give some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your phone number and your email address.
Www.gr strictly following the principles of personal data protection provided by applicable laws and international conventions is not going to make any unfair use without your approval.
The above data which is communicated to us, is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, be made public or sold to third parties, unless the procedure set by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.

TRANSACTION CONFIDENTIALITY

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user is confidential and shoesplace.gr has taken all necessary measures to use them only to the extent that it is deemed necessary in the context of the services provided.

PRODUCT ORDER AND CONSUMER PROTECTION

Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended.
Possibility of concluding a valid order through the e-shop, you have if you are legally competent, observing the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not in court support regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.

SHIPPING AND DELIVERY

Shipments within Greece are made in collaboration with the Geniki Taxidromiki Courier . Delivery time is 1-3 working days while the products are shipped the next day. Delivery time may vary for inaccessible areas.
Τα έξοδα αποστολής εντός Ελλάδος είναι 2,5€ για αποστολές κάτω των 45€ και δωρεάν για παραγγελίες άνω των 45€. Τα έξοδα αντικαταβολής είναι δωρεάν για όλες τις παραγγελίες.
The Company is not responsible for any delays due to force majeure, such as strikes, extreme weather events, natural disasters, sudden government or legislative acts.
There are some cases where the stock may have been finished in the time between sending your order and receiving it from us. In this case we will contact you immediately for any clarification.

ΠΟΛΙΤΙΚΗ ΑΛΛΑΓΩΝ

The customer has the opportunity to return the product purchased from this online store for free, in order to exchange it with another one that will choose, within 14 calendar days from the date he received it. We send you the new one and you the old one and we change it hand in hand (with the Geniki Taxidromiki Courier), while there has been a telephone communication. Return the product very well packed in a bag, to avoid damage during transport, using the services of the cooperating carriers of the Geniki Taxydromiki Courier.

Your package inside should contain:
1. the product you return, in its box and in excellent condition with the product not containing damage and not being used.
2. the form with the details of the order and the retail receipt.

The parcel is delivered to the cooperating transporters of the Geniki Taxydromiki Courier at the recipient's expense.

The address to which the products must be sent for return to the e-shop is:
shoesplace.gr.
SVOLIS ATHANASIOS, KOZANI, TSIMINAKI 6, 50100, 2461033151

RETURN POLICY

Ο καταναλωτής μπορεί να ασκήσει το δικαίωμα της υπαναχώρησης εντός 14 ημερών από την παραλαβή της παραγγελίας του και να ζητήσει επιστροφή χρημάτων. Για να γίνει η επιστροφή χρημάτων πρώτα οφείλει ο καταναλωτής να επιστρέψει στο κατάστημά μας το προϊόν ( οι όροι είναι ίδιοι όπως και στη πολιτική αλλαγών) και μετά θα επιστραφεί το ποσό της αγοράς συν τα έξοδα αποστολής αν υπάρχουν. Οπότε μόνο τότε μπορεί να καθυστερήσει η επιστροφή των χρημάτων άνω των 14 ημερών, αν δηλαδή δεν έχει επιστραφεί ακόμη στον αρχικό αποστολέα το προϊόν. Τέλος διευκρινίζεται ότι η επιστροφή των χρημάτων μπορεί να γίνει με τον ίδιο τρόπο που πραγματοποιήθηκε η πληρωμή, και όχι αποκλειστικά μόνο μέσω κατάθεσης σε τραπεζικό λογαριασμό.

PAYMENTS METHODS

Our company allows you to pay for your order in any of the following ways:

1) Pay on delivery
Όταν παραλάβετε τα εμπορεύματα, εξοφλείτε στον υπάλληλο της εταιρείας ταχυμεταφοράς (επιπλέον κόστος 1,00€).

2) Deposit in the bank account of the company
You are given the bank account details in the last step of your order.
After depositing the money in the bank account, with the reason of your name, you inform us by phone at 2461033151 or 6946293676 or by mail at [email protected] for the completion of the order.

BANK ACCOUNTS
Bank: PIRAEUS - ALPHA
IBAN: GR820171614000 6614136112678 (PIRAEUS)
IBAN: GR2101408600860002002026457 (ALPHA)

3) With credit debit or prepaid cards Visa, Master Cart, Maestro, Diners, American Expres
Visa, Master Cart, Maestro, Diners, American Express

NEWSLETTER

The online store shoesplace.gr provides its users with the opportunity to choose their periodic or, as the case may be, information about the new products available on the market and for any other offers, payment arrangements, etc., by sending advertising - informational messages to their e-mail address.
Www.gr will not abuse the above service. In case you wish to no longer receive informative newsletters or you wish to unsubscribe altogether from the svolis shoes news delivery system, you can inform us using the online store contact form